Question 1

What is the delivery fee?

Accepted Answer

We ship Staneg tennis ball throwing machines to anywhere in Turkey free of charge.

Question 2

What should I do when the machine requires maintenance and repair?

Accepted Answer

For routine maintenance, you need to clean the machine with a vacuum machine after 5-10 uses. You can wipe it with a damp cloth. When you need service, it is enough to ship it to our service point in Ankara with the box that came with the machine.

Question 3

When will the product be shipped after purchase?

Accepted Answer

If the product is in stock, it will be shipped within two business days.

Question 4

Can the device be used in a socket (mains)?

Accepted Answer

You can use the machine uninterruptedly with the mains (socket) with the adapter that you can purchase from us for an extra fee.

Question 5

How many years is the warranty of the device?

Accepted Answer

The device has a two-year warranty. It covers all parts.

Question 6

Who is responsible for damage during shipping?

Accepted Answer

Damages incurred during shipping are covered by the warranty. We kindly ask you to contact us via our contact addresses with photos of the product.